Why Sapient Commerce?

Our portfolio consists of clients at different stages of the business cycle: launch, growth, shakeout, maturity & decline. Our services add value to your business no matter what phase you are at in the business cycle.

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Our Process.

1. Evolution

Getting ahead is not enough. Staying ahead is everything. Change is inevitable and it comes with new challenges and opportunities. Having a team of Amazon experts can mean the difference between success and failure.

2. Consultation

Let’s get to know each other. Once we find out about your situation, needs and wants, we will give you a proposal outlining what we can do for you and the costs involved in working with us. We will work with you only if we can truly increase your bottom line profits.

3. Optimization

Once you decide that it's best to work with us to leverage on our extensive expertise and experience so that you can focus on growing your brand and business. We will give you the best shot of succeeding right from the very beginning.

Your success is our success .

Be on top of Amazon’s ever-changing landscape

Amazon is always rolling out updates on their algorithm and Terms of Services. Therefore, staying on top of these changes is a must. Good thing, you can always count on our expertise in keeping your brand always up-to-date. We keep our fingers on Amazon’s pulse by spending hours combing newsletters, exclusive forums, and elite groups. Our experience in growing 7-figure brands in the marketplace has made us highly proficient in designing customized marketing and brand management strategies that work.

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Ensure domination over your competitors

Competition on Amazon is fierce. But with us working hard at your side, your dominance is assured. We keep shoppers captivated by coming up with high-quality content that is designed and optimized to put your brand at the highest advantage. We succeed in creating and rolling out the most profitable promotional campaigns while keeping a close eye on your competitors’ every move. Overall, our vigilance and expertise combined ups your benefit, so your brand stays ahead of the pack.

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Always provide maximum customer satisfaction

Just like Amazon, our team of professionals obsesses over continuously improving the customers’ experience. That is why we always put their needs first. With this, we take charge of all your inbound and outbound customer service interactions. We respond to your messages and product reviews on time. Also, we create an automated follow-up messaging sequence. In setting up this customized, effective method, we boost your opportunity to receive positive reviews while mitigating the probability of dealing with negative feedback.

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Overcome attacks and unexpected obstacles

Whether it is negative reviews, listing suspensions, or disapproved changes in your price or any part of your listing, obstacles hamper operations. Deal with them the right way with our expertise. We got full-time staffers whose experience as former professionals of Amazon’s Seller Support Team has familiarized them with the ins and outs of the marketplace. Their mastery plus the professionalism and dedication of the rest of our team guarantee effective resolutions of whatever issues will come your way.

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